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Professional office environment with a businessperson viewing a digital dashboard displaying IT services such as backup systems, cybersecurity, remote management, and data protection. Background elements include network switch, firewall symbols, and segmented Wi-Fi, representing efficient IT management and proactive service. Blue and gray tones convey a trustworthy and organized atmosphere.

How to Know if Your IT Provider Is Doing What They Need to Be Doing

Business Technology| Managed Services
October 14, 2024•1 min read

Managing IT can feel like navigating a maze, especially if you’re not a technical expert. How can you be sure that your IT provider is truly taking care of your business’s needs behind the scenes? This quick guide outlines key checkpoints to help you evaluate whether your IT provider is proactively managing your IT environment.

Key Indicators of a Reliable IT Provider

A checklist with a sleek orange and black design featuring 11 questions to assess the effectiveness of an IT service provider. Each item has a checkbox beside it for easy tracking. The questions cover aspects like backup systems, recent backup testing, limited domain admin accounts, remote management capabilities, active firewall security services, network segmentation, multi-factor authentication (MFA) on Microsoft 365, structured onboarding and offboarding processes, antivirus software, Managed Detection and Response (MDR) on all devices, and advanced email spam filtering. Icons next to each question visually represent the respective topics.

Beyond the Basics: What to Expect from a Proactive IT Partner

This list covers just a few of the essentials, but there’s much more involved in maintaining a robust IT environment. A great IT partner doesn’t just respond when things go wrong—they anticipate challenges, stay on top of the latest security trends, and provide strategic recommendations during your Quarterly Business Reviews (QBRs). At Inman Technologies, we prioritize proactive management, ensuring your technology aligns with your business goals.

Even if not all these measures are in place, it doesn’t necessarily mean your IT provider has missed the mark. But if they haven’t made recommendations or aren’t providing transparency into these areas, it may be time for a more engaged IT partner.

Want to learn more about how we can enhance your IT strategy?

Contact Inman Technologies today for a consultation, and let’s ensure your business is always a step ahead of the tech curve.

IT Service ProviderManaged IT Services
We’re a full support outsourced Managed Services Provider, responsible for building and supporting your users’s equipment and company network for a fixed monthly fee. We take a consultative approach to designing and implementing your technology according to your company’s needs in the most cost effective and efficient way possible. Inman Technologies is a leading managed IT service provider in Fort Worth, TX, offering a comprehensive selection of IT services to businesses in Fort Worth, TX, and the surrounding areas, including Aledo, Willow Park, Hudson Oaks, and Weatherford, TX, and Oklahoma City and Edmond, OK. We specialize in providing IT and Cybersecurity services to meet the unique needs of businesses.

Sean Inman | Founder & CEO, Inman Technologies

We’re a full support outsourced Managed Services Provider, responsible for building and supporting your users’s equipment and company network for a fixed monthly fee. We take a consultative approach to designing and implementing your technology according to your company’s needs in the most cost effective and efficient way possible. Inman Technologies is a leading managed IT service provider in Fort Worth, TX, offering a comprehensive selection of IT services to businesses in Fort Worth, TX, and the surrounding areas, including Aledo, Willow Park, Hudson Oaks, and Weatherford, TX, and Oklahoma City and Edmond, OK. We specialize in providing IT and Cybersecurity services to meet the unique needs of businesses.

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